Repair Technician
Summary
Title: | Repair Technician |
---|---|
ID: | 1070 |
Department: | Sales |
Description
Overview
The Repair Technician repairs and/or services Festool products in accordance with prescribed procedures.
Job Responsibilities
- Performs timely disassembly and reassembly of company products for the purpose of problem resolution;
- Performs prescribed inspections, utilizes mechanical, electro-mechanical, as well as electronic troubleshooting methods as situation requires;
- Identifies worn and defective components;
- Keeps records of parts and time used and provides data for billing and/or warranty information;
- Recognizes and reports operational irregularities and defective materials;
- Sets-up and performs electrical and mechanical tests to ensure product's repair and/or work performed is in conformance with prescribed quality standards;
- Utilizes company ERP (SAP) system, CRM, Outlook, schematic drawings, and other electronic data resources daily;
- Performs other required tasks as assigned.
Job Requirements
- Associate’s Degree in a related field or equivalent technical training;
- Minimum three years’ experience in a repair shop or field service environment is desirable;
- One or more years of similar job experience in electrical and/or mechanical repair is preferred;
- Must possess effective business communication skills;
- Must be proficient in basic computer skills and Microsoft Office applications;
- Experience using SAP a plus.
This opening is closed and is no longer accepting applications